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Access audit reports, decisions about serious risk and Consumer Experience Reports (CER) about individual aged care services in relation to assessment activities undertaken.

Latest news

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Quality Bulletin - November issue

The latest issue of the Quality Bulletin is here, with info on our new Quality Standards app, a look at Standard 4 and much more. 

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Be prepared - bush fire advice for providers

The Department of Health has issued useful advice for providers during the current bush fires in NSW and Queensland

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Open disclosure - video

A new educational video for service providers has been produced providing information about open disclosure for aged care providers 

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Physical and/or chemical restraint

These new scenarios help providers understand issues and their responsibilities around minimising the use of physical and/or chemical restraint

The new Aged Care Quality Standards are here!

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Please note: the Quality Standards resources are not available for hard copy order.

Access Quality Standards resources >

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Bringing you the latest news on quality of care and quality of life for older Australians in aged care and those receiving home care services.  

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Check out our latest upcoming events, conferences, awards and professional development. 

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Do you need support with an interpreter, translation or other services? There are services available to support your needs.

Services & resources


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