Legislation and policies

The Commission's functions are set out in the Aged Care Quality and Safety Commission Act 2018.

The Aged Care Act 1997 is the overarching legislation that outlines the obligations and responsibilities that aged care providers must follow to receive subsidies from the Australian Government.

Our policies

Our work is supported by a number of policies and documents. These include:

• The Aged Care Complaints Guidelines (coming soon)
• Policy for managing unreasonable conduct from external parties (coming soon)
• Complaints about the Aged Care Quality and Safety Commission Policy
• Privacy Policy
• Notice of Collection

Other legislation related to aged care

Other legislation related to aged care complaints and accreditation includes:

• Quality Agency Reporting Principles 2013
• Accountability Principles 2014
• Certification Principles 1997
• Information Principles 2014
• Quality of Care Principles 2014 (including the Accreditation Standards)
• Records Principles 2014
• Sanctions Principles 2014
• User Rights Principles 2014

Social media policies

• Acceptable Use Policy
• Privacy Statement
• Disclaimer