The information on this page is for home services; this includes home care services, Commonwealth Home Support Programme (CHSP) services and flexible care services through which short-term restorative care is provided in a home care setting.
The Aged Care Quality and Safety Commission conducts quality reviews of home services to assess whether a provider delivers services in accordance with the applicable aged care quality standards. Home services provide support to help people stay at home and be more independent with their day-to-day activities and in the community.
See below for relevant links to help your organisation prepare for assessments and promote continuous improvement in care in line with the applicable Standards.
- Transitioning to the new Standards
- Key Changes under new Commission Act and Rules
- Quality review
- Commencing services
- Assessment contacts
- Existing Standards
- New Standards
- Continuous improvement
- Non-compliance with the standards
- Serious risk